CANCELLATION/REFUND POLICY
To register for any class, payment in full is required at the time of registration. Two weeks withdrawal notice is required for a refund (excluding gift certificates); but please note a transaction fee will be deducted from the refund for each and every class seat registration that is canceled by the registrant/student based on the following scale:
classes up to $125 will incur a $20 fee
classes in the $126-$350 range will have a $30 fee
classes valued over $351 will incur a $50 fee.
When a class is dropped 3-13 days prior to the start date, only school class credit will be issued, and the corresponding transaction fee will be deducted (see above).
Rescheduling a class still entails a cancellation and, therefore, a transaction fee will still be charged to customers.
There are no refunds or school credit issued when fewer than 48-hour notice from the class start date is given.
Students must attend the first class in a series. Students may make up missed classes in any Techniques series or Wine Essentials course without charge after attending the first lesson. Techniques make-up classes are available on a limited basis and must be arranged with ICE’s Guest Relations Manager. All make-up classes are subject to availability. Missed make-up classes cannot be rescheduled.
Gift certificates are not refundable, but may be transferred to another person.
Cancellation and Other Policies
The Institute of Culinary Education reserves the right to cancel any class that fails to attract sufficient enrollment. In case of cancellation, all students will be notified and a full refund will be given. Students traveling to ICE from outside the New York metropolitan area should confirm their class registration(s) before finalizing travel arrangements. In order to minimize class interruptions, ICE maintains the right to deny student registration and/or entrance if more than 10 minutes late.
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.
