Managing the "Unmanageable": Tough People, Situations
Learn skills for managing challenging workplace situations at the American Management Association. Gain insights on motivating burned-out employees, dealing with crises and dysfunctional behaviors, and addressing cultural and generational conflicts. Develop the confidence and strategies needed to handle tough conversations and protect your company from employment-related liabilities.
- All levels
- 21 and older
- $2,695
- Earn 26,950 reward points
- Price Lock Guarantee
- Live, interactive online classroom
- 15 hours & 30 minutes over 2 sessions