iOS Support Essentials is a two-day core class to teach you how to use and support iOS and how to get the most out of your iPhone or iPad. Students will learn how to share files, create documents, surf the web, back up and restore data, stay secure and keep software up to date, among other topics.
Who Should Attend
iOS Support Essentials is designed for all users of iOS, from new users to experienced IT Support staff who now have to support iOS devices. All exercises will be demonstrated in-class by the instructor. Students who have their own iPads or iPhones may bring them and follow along, but this is not necessary.
Course Outline:Note:
The curricula below comprise activities typically covered in a class at this skill level. The instructor may, at his/her discretion, adjust the lesson plan to meet the needs of the class.
Lesson 1: Basic features & troubleshooting
Lesson 2: Email, Contacts & Collaboration
Lesson 3: Multimedia & Presenting
Lesson 4: Apps & Files
Lesson 5: Security
Lesson 6: Shortcuts & Accessibility
Lesson 7: Custom Apps
PrerequisitesStudents who attend iOS Support Essentials need not have any iPad or iPhone experience at all, but some familiarity with the iOS or other mobile OSes can help.
Note: - This custom-designed class is created and owned by Future Media Concepts. It is not sponsored or authorized by Apple Inc.
- Online Training is not available in New York.
This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.
Upon registration, the instructor will send along additional information about how to log-on and participate in the class.