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American Management Association See all classes by this school @ 1601 Broadway, New York, NY
Get fluent in selling to major accounts through a strategic approach in this comprehensive training seminar. Learn how to identify the right accounts, understand their needs, and build lasting relationships. Lift your sales performance and grow business from existing accounts while putting in less wasted effort.
Dec 1st
9am–4:30pm ET
Meets 3 Times
Master the art of professional communication in Customer Service Via Phone and Email! Learn essential techniques to handle inquiries, resolve issues, and create positive customer experiences with confidence.
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Deliver exceptional customer service with confidence in Customer Service Via Phone and Email! This course will teach you essential communication techniques to handle inquiries, resolve issues, and build strong customer relationships through phone and email interactions. Learn how to craft professional and effective responses, manage difficult situations, and enhance customer satisfaction. Whether you're new to customer service or looking to refine your skills, this class will help you create positive and lasting impressions.
For cancellations and reschedules, please email us at [email protected]
Career Centers is a premier provider of software training courses for individuals and businesses. With a wide range of offerings and a state-of-the-art training facility in NYC, they offer instructor-led classes, corporate training, and room rentals.
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